Common Cake Pop Issues & Tutorial

Common Cake Pop Issues and Problems | The Best Cake Pop Tutorial | @candiquik

Have you made cake pops and they were a complete disaster? Yeah, me too.

Seriously. We’ve all burned the heck out of our chocolate, lost a cake ball off the stick, had our beautiful cake pops crack 5 minutes later, or had them leak weird stuff everywhere! It’s sooo frustrating!

Don’t worry though, it gets better! But let me save you some time and sugar with a few tips. Cool?

I look back on my first cake pops (if I’m even allowed to call them that) and they are sad. See the picture at the end of this blog as proof. Let’s just say, practice makes perfect and now I’m obsessed with cake pops. I think they are the best thing since sliced bread. Dang Bakerella, look what she started. Just kidding, I love her.

If you need a laugh, just check out these girls experience when making cake balls for the first time.


Common Issues & Problems with Cake Pops: 


This can happen for a couple different reasons. I think the most common is thick coating and it is dragging your cake pop down. Smooth coating is one of the most (if not Common Cake Pop Issues | A cake pop tutorial | @candiquikTHE most) important parts of successful cake pops!

Additionally, huge cake balls = heavy cake balls. So try to make them moderate size (1″) and use a spoon (small cookie dough scoop, coffee scoop, melon baller) or something to measure an even amount for each ball. I bought an awesome coffee scoop at Target for $5 and it gives me perfectly sized and consistent cake balls every time.

When I first started making cake balls I would use the whole container (16 oz) of frosting. Now, I start with adding 1/3 of the can and typically use up to 1/2 cup (8 oz) of frosting. You could probably get away with even less than that, but I found this amount is good for me and rolls out smooth. Cake balls that are too gooey won’t stay put!

Also, when dipping your cake pops, dip the stick in the coating first and insert into the cake ball. Then, when dipping the cake pop make sure that you don’t bump the bottom of the cake ball on the bowl/cup. Finally, don’t swirl the cake pop around in the coating, just dip and get out!

My cake balls and pops are NOT SMOOTH!

Common Cake Pop Issues | A cake pop tutorial | @candiquik

Common Cake Pop Issues | A cake pop tutorial | @candiquik

This is probably the easiest problem to fix and it begins with baking your cake. Do not overbake. Simple enough! Second, trim off the edges and (if you’re obsessed like I am) leave out the bottom of the cake, too. Mix thoroughly with frosting. Thoroughly, as in: dig in using your clean hands to mush the cake and frosting together. Finally, roll, roll, roll. The smoother they look as uncoated cake balls, the better they will look when dipped. Voila.


Common Cake Pop Issues and Problems | The Best Cake Pop Tutorial | @candiquik

They look perfectly fine, then magically they look like they experienced an earthquake. Super frustrating! Typically, this is caused by the difference in temperature of the coating and the cake ball itself – the coating is hot and the cake balls are too cold, the cake ball expands, and now you have cracks. While I do like to chill my cake pops in the fridge (sometimes freezer for a few minutes, but be careful – there is a fine line between keeping them firm enough to stay on the stick and too cold where they crack), make sure you pull them out before dipping and that your candy coating isn’t TOO hot (let it sit for a couple of minutes after heating).

Cracks are the biggest challenge I have found with other cake poppers, too, and sometimes – even with the perfect conditions – cracks happen.

My Cake Pops are LEAKING CAKE/OIL!

Some call it cake pop *poop*, which I think is a good word for it. After all, this was my initial reaction for it when I began making cake pops a couple years ago. This happens when the cake is pushing it’s way out of the coating through a weak spot, a tiny hole, or a bubble that resulted in a hole. Make sure you coat the entire cake ball in coating. This issue can also be caused by the cake ball and coating temperature difference – see the “cracks” problem. But in my opinion, leakage is better than cracks, so if you have a leak – pull the excess cake off and cover the hole with a little bit of additional coating.

The cake can also be very oily, causing oil to seep out the coating and even down the lollipop stick. If this happens, remember, you can always substitute apple sauce or greek yogurt for oil in your cake recipe!

Using less frosting = less oil. Again, you can seal any holes up with a little candy coating, but despite all of that, I still have some cake pops that are oily and the stick literally absorbs the oil and I’m fine with that, as long as they don’t crack and leak! Colored lollipop sticks would help hide any oil absorbed (these can be purchased online or at specialty cake supply stores).

What are these AIR BUBBLES?!

Common Cake Pop Issues and Problems | The Best Cake Pop Tutorial | @candiquik

Air bubbles happen, but you can prevent them. These are usually caused by stirring your chocolate too vigorously. To prevent air bubbles, create a smooth “spot” with the back of your spoon before dipping your cake pop. It helps drastically! Just run your spoon (in a back and forth motion) over the coating between dipping each cake pop. If you notice the air bubble upon pulling your cake pop out of the coating, just give it a second dip immediately.

My coating is THICK & CLUMPY!

You may have scorched your coating. This is a very common issue and happens when the sugar particles become too hot, causing them to caramelize or scorch. When using the microwave, be sure to follow the instructions on the package and heat the entire block of CandiQuik for an initial 60 seconds, then stir very well and heat in 15-second intervals. If using less, adjust the microwave times accordingly. Remember, you can’t go back in time if you scorch your coating, so it’s better to start off slow. Of course, microwaves can heat unevenly and cause hot spots, so using short intervals and stirring between each one will help this. If your microwave has a turntable, try placing the CandiQuik tray away from the center, this way all parts of the tray are moving at all times and help even out any uneven heating. If melting on the stove top, make sure you have the burner on low heat and stir constantly.

And of course, I suggest using CandiQuik Candy Coatings. I don’t have to add anything to thin it out and I get a nice, smooth, palatable, thin shell of coating (versus a thick, gloppy mouth full of thick sugar particles).

If you notice the coating is thicker than normal (commonly caused by humidity/climate), add a teaspoon-tablespoon of solid vegetable shortening (ex: Crisco) to the melted (16 oz) coating. Begin by adding a little and add more if needed.

*If just a tiny section has burned, scorched, or became too hot, I have been able to save the rest of the coating by carefully scooping out all of the coating that was burned! Simply spoon it out and allow the rest of the coating to cool slightly, then continue heating in short time intervals. This is usually a microwave heating the coating unevenly.

My Coating is DRYING TOO FAST!

This is usually caused by overheating. See the tip above on thick and clumpy coating. However, whenever I have added oil-based or powdered food colorings (the only kind to use with candy coatings), it simply dries faster. I cannot explain this, but it just means you have to work faster! It can be good in the case that you don’t have to wait so long when tapping the excess coating off, but it can be hard when making character pops. Also, whenever adding a lot of coloring to your CandiQuik, I add a little Crisco to the coating as well; some brands of the oil based food colors cause it to become slightly thicker than normal.

*I recommend oil-based versus powdered food colors if you have the option. I have had issues with the powders leaving little specks in the coating.

 Once you get the basic recipe down, check out my other recipes for cake balls, pops, and bites!

Basic Cake Pops
Prep time
Cook time
Total time
Perfect Cake Pops! Be sure to check out my 'Common Cake Pop Issues & Tutorial' on!
Recipe type: Dessert
Serves: 40
  • 1 box cake mix (plus ingredients for cake mix)
  • ½ cup frosting (canned or homemade is fine)
  • 2 (16 oz.) packages Chocolate and/or Vanilla CANDIQUIK Coating
  • Lollipop sticks
  • Styrofoam block (to set cake pops in while drying - may be found at any craft store)
  • Optional: sprinkles and/or food coloring (oil or powder based only. Found at your local craft or specialty baking store)
  1. Prepare and bake cake mix as directed on box. Allow to cool slightly, at least 30 minutes (longer if not in a hurry).
  2. Crumble trimmed* cake into a large bowl. Add frosting and mix thoroughly with hands. (*see notes)
  3. Chill mixture approximately 2 hours in the refrigerator.
  4. Measure cake mixture and roll into 1” sized balls. Place on a wax paper lined baking sheet. You may need to place the cake balls back in the fridge for 20-30 minutes, allowing them to firm up.
  5. Insert a lollipop stick into each cake ball. You can dip the lollipop stick in a small amount of coating before inserting into the cake ball if you have had issues with it falling off the stick. *Tip: remove a few cake pops at a time to dip, storing the others in the fridge until ready.
  6. Melt CANDIQUIK according to directions on package, being careful not to overheat. If desired, add oil or powder based food coloring; stir until blended. To Dip: you can use the tray that the coating comes packaged in, or a deep microwaveable bowl or a mug/cup works great.
  7. Dip cake pops in melted CANDIQUIK; allow excess coating to drip off (hold at a ~30 degree angle allowing the coating to drip off the bottom and not drip on the stick) by tapping the stick and place in the Styrofoam block to set.
  8. Decorate cake pops as desired with candy coating and/or icing and sprinkles.
For smooth cake balls, trim off the edges and bottom of the cake. Mix crumbled cake thoroughly with frosting. For best results, use your hands to thoroughly combine the cake and frosting together.


Ok, this next picture is slightly embarrassing…

Cake Pop Tutorial @candiquik

Well, they didn’t have cracks (yet) and they are still on the stick, right?!?!

CandiQuik Melting Instructions:

  • Microwave: Melt CANDIQUIK® Candy Coating in Melt & Make™ Microwave Tray for 1 minute. Stir well. Note: Product retains shape until stirred. If not completely melted, continue to microwave for 15 second intervals, stirring after each interval until smooth. If melting less than entire package, reduce microwave time accordingly.
  • Oven: Preheat oven to 250°F, TURN OVEN OFF. Place CANDIQUIK® Candy Coating in Melt & Make™ Microwave Tray in oven for 10-12 minutes. Remove tray from oven and stir until smooth.
  • Sauce Pan: Break CANDIQUIK into squares. Place in heavy sauce pan. Melt over LOW heat about 10 minutes, stirring often until smooth.

Tips & Tricks:

  • ALWAYS use dry utensils. Moisture will cause the product to become hard or lumpy.
  • STORE unopened packaging in a cool, dry place (55°-70°F). If opened, store in an air-tight container.
  • REHEAT and reuse CANDIQUIK multiple times! Just store in an airtight container/plastic bag between uses.
  • DO NOT overheat. Overheating will cause the product to scorch or caramelize.
  • DO NOT add water, milk, oil, margarine or butter to Candy Coating.
  • DO NOT use water-based colorings or flavorings.
  • CANDIQUIK may be colored or flavored using oil-based or powdered colorings or flavorings.


Q: What brand of food coloring do you use?

  • I typically use a commercial brand called Colorcon Opatint. I would also recommend oil-based (versus powdered) food colorings. These can be found in the specialty baking aisle at craft stores such as Joann or Michael’s.

Q: Do I have to refrigerate my finished cake balls/pops?

  • Refrigeration is not typically required for cake balls (unless you are using a perishable frosting). Refrigerating your cake balls/pops can cause condensation on the coating and this moisture will cause the coating to become sticky. Store them in a cool, dry place and they should be fine!

Q: How long will my cake balls/pop stay fresh?

  • The candy coating shell acts as a sealant and keeps the cake surprisingly fresh! I have kept mine for just over a week and they still tasted great! Just be sure to store in a cool, dry place.

Q: Can I make my cake balls ahead of time and freeze them until ready to dip?

  • Absolutely. Just be sure to freeze them in an airtight container. Also, when you pull them out to defrost be sure there is no condensation on the cake; if there is, simply dab off with a paper towel.

Great cake pop tips and tutorials from other bloggers:


Bakerella – Video Tutorial

Love From the Oven- helpful information on using the right coating!

Rachel Cooks

Tell Me Something Sweet


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